Hygate Documentation

A complete guide to managing your smart access and payment platform.

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Quick Navigation

Getting Started

• Introduction — What is Hygate?
• Quick Start Guide — Get up and running in 5 minutes
• Initial Setup — Configure your workspace

User Guides

• Administrator Guide — Full admin reference
• Operator Guide — Operator reference

Module Reference

• Dashboard — Workspace overview and metrics
• Doors — Smart lock management
• Devices — IoT relay control
• Locations — Multi-location organization
• Payments — Payment history and reporting
• Reports — Revenue and usage analytics
• Sessions — Active session monitoring
• Audit Logs — Activity tracking
• Settings — System configuration

Integrations

• TTLock Integration — Smart lock setup
• Shelly Integration — IoT device setup
• Stripe Integration — Payment processing
• Email Provider — OTP configuration

Guides & Resources

• Guest Access Flow — How guests interact with your system
• Common Workflows — Day-to-day operations
• Recommended Setup — Best practices
• Security Best Practices — Hardening your platform

Help

• Troubleshooting — Fix common issues
• FAQ — Frequently asked questions
• Glossary — Terms and definitions

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System Architecture

Hygate connects three layers into a unified smart access platform:

Smart Lock (TTLock)     IoT Device (Shelly)      Payment (Stripe)
       |                        |                       |
       v                        v                       v
   QR Access               Device Sessions          Card Payments
   Passage Mode            Power Control            Revenue Tracking
   Lock/Unlock             Usage Plans              Invoices

Core capabilities:

• Sell access to smart locks via QR code with Stripe
• Control IoT devices (washers, dryers, chargers) with time-based plans
• Manage multiple locations from one dashboard
• Track all activity with complete audit logs

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Role Overview

Capability	Administrator	Operator
Full system access	Yes	No
Configure integrations	Yes	No
Manage team members	Yes	No
Manage doors and devices	Yes	Yes (edit only)
Manage locations	Yes (full)	Yes (rename only)
View payments and reports	Yes	Yes
Access audit logs	Yes	No
Change security settings	Yes	No

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Getting Help

If you need assistance, check:

1. Troubleshooting guide — Common issues and fixes
2. FAQ — Quick answers
3. Your audit logs — Recent actions and errors

Still need help? Contact your system administrator.